See Your Neighbors with a Flawless Floor

We really appreciate the excellent work Flawless Flooring did on our wood flooring. The estimate and scheduling of the work was quick and easy. The price was less than other quotes. The explanation of the process was through and understandable. The technician , Kelly, was personable, neat and always on time! The entire experience could not have gone smoother.

We contracted flawless flooring to replace carpeting in our bedrooms and basement stairs as well as change some vinyl sheet flooring to “lvt” in part of our home. The experience was fabulous from choosing flooring and getting an estimate with Marcus to the install by Chad and James. We are thrilled with how things look and they made the experience stress free and answered all our questions. James and Chad not only did a great job but were fun to work with and respected our home and cleaned up after the install. We wouldn’t hesitate to recommend them. Bill & Terri Mitchell

Flawless Flooring is great. They refinished my wood floors that hadn't been done in more than 25 years (since they were installed)! I had forgotten how beautiful they are! Delighted with the finished product. Plus, they were neat, fast and efficient. I was worried about a lot of dust, but there really wasn't any. It was hard work for them -- but well worth the reasonable cost. Wish I had found them much sooner! Highly recommend!

9/23/24 Updating my review to 4 stars since flawless did try and correct the issues I had. With most of the issues I was experiencing. Dave the now operations manager did follow up to make sure I was happy with this very long process. I know he was very frustrated as well. Very disappointed 😔 through this whole process with flawless floors. The quote I received was fair so I decided to go with flawless floors. They were to match my kitchen floors or come close to it. To my surprise I walked in and saw that it was NO where near the color of my kitchen. So I called and asked what was going on. They stated the easiest thing they could do was redo my kitchen in this very dark stain. So I approved it since I wanted to get my house listed. I came back from my out of state vacation to find that the floors had buff marks all over them. I called the office and asked if they were finished doing the floors since there was absolutely no communication from them. They stated that they were. Shocked that a company with such good reviews would be so careless , reckless and unprofessional. I had to call them back in and ask if the buff marks and the drum sander that was taking down way too low in the spare bedroom was normal. They did redo the floors to a color I liked but it was far from flawless. Pictures are below. I really wanted these people out of my house since they have wasted a month of my time, I just paid what was remaining on my bill! Please look over all there work! This process way so long and disappointing. They had stain all over my white base boards spent 2 days cleaning and repainting them. I gave a 2 star because the sales guy and office staff were nice nice. Please look over their work throughly! Nothing but flaws! Flawless floors NEVER did a color sample for the first color that THEY picked not me!!!!!! That is absolutely BS!! I called and asked them what they could do to make things better, once I saw the color they picked. I should have just asked for what I wanted instead of asking Flawless floors what was easier for them!! As my first review stated I like the color now that I got to pick it!!! But as you can see in the pictures they are not flawless which I told them that. Look at the closet look at my spare bedroom pictures. Operations manager? No one meet me after the project was finished? A complimentary cleaning kit? How is writing this response??? You clearly were not involved at all in this process… I will be contacting the office again! You can clearly see the pictures. What a horrible reply by a business.

We bought our 1929 house in 1984 and after 40 years and 4 kids we decided to have most of our floors redone. Dave came over and helped us decide what stain to use with our maple and oak floors. We were out of town for 3 weeks but gave them access and Dave sent us progress photos. Overall are very pleased with the results and can’t wait to get our furniture moved back in. Great work everyone!

Ken was great to work with. He was very helpful and patient as we picked out our flooring. The workers at Flawless did an excellent job in laying the new flooring. They were also considerate and very professional and they understood our time constraints to get the project done timely. We are extremely satisfied with how the flooring looks.